We keep this easy-to-read URL handy to read over the phone to our participants, so you don’t have to use the long one that every online meeting generates. Call your participant and have them share their screen with you, using the screen-sharing tool.If you don’t want to go remote at all, just use Silverback to do it in-person. Grab anyone who’s willing-your coworker, someone in the hallway-and ask them to wait near a phone and a computer with high-speed internet access. ![]() The paid tools allow you to select the portion of the screen and capture audio from the Skype call. You can also use the new version of Quicktime X to screen record if you’re blessed with a Macintosh, but the files are gigantic. iShowU HD for Mac ($30), Camtasia Studio for PC ($299) or Mac ($149), are my favorites. Most offer free trials, so don’t worry about having to spend cash if it’s your first time. Other popular options include GoToMeeting and LiveLook. All they have to do is visit a web address, which means that you can get around most firewalls, antivirus software, and other barriers that might prevent you from screen-sharing. It doesn’t require participants to install anything. We like Adobe Acrobat ConnectNow, which supports observation, chat, and webcam sharing. The screen-sharing application is the most crucial component, since it allows you to see what’s on your user’s computer screen during the session. It’s also nice to have a microphone headset so you don’t have to cradle the phone during the test. You’ll need a reasonably fast computer with a solid connection, and Skype. No, you can’t see participants’ facial expressions, and yes, your participants must have high-speed internet but facial expressions aren’t usually of much practical use for design feedback (you’ll have to trust me there), and high-speed internet is fast becoming the norm. This straightforward method is just as good, contrary to obsolete popular belief, as a face-to-face testing session for most purposes. Method #1: if you like people #section2Ĭonduct and record a screen-sharing session with someone you know. ![]() The approach you take will depend mostly on how you feel about people-do you want to talk to users face-to-face, or use one of the many new UX tools and let computers gather the information automatically? Read on to find out which route is best for you. There are three basic approaches to conducting quick remote interface tests, whether you’re testing live websites, designs, wireframes, or prototypes. Brief books for people who make websites.
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